• Sustainability Through Accessibility: Evaluating the Accessibility of Toronto’s Public Transportation

      Nicholas, Bruno
      Public transportation is one of the most sustainable transportation options in terms of greenhouse gasses emitted per rider due to the high capacity of transit vehicles. Resultantly the sustainability of public transportation is dependent on high levels of ridership. Increasing accessibility, particularly through affordability and proximity, may encourage public transit ridership. A document analysis was conducted on sustainability documents published by Metrolinx, and the Toronto Transit Commission to evaluate the degree to which these agencies reflect best practices for sustainable public transportation in these documents. Both affordability and proximity were measured on the basis of total instances and proportional document coverage. Results show that these themes were not prevalent in the documents. Specifically, accessibility was found to be prominent, but through the theme of corporate social responsibility rather than affordability or proximity. Thus, this MRP highlights the need to focus on these themes in future public transit sustainability strategies.
    • Sustainability-Related Corporate Social Responsibility (CSR) Communications in the Canadian Grocery Industry

      Harper, Erica
      As consumers become more socially and environmentally aware, organizations provide in-depth corporate social responsibility (CSR) reports, sustainability reports, and communicate about CSR on various social media channels. This study consists of an exploratory content analysis of sustainability-related CSR social media communications from Canada’s three largest grocery retailers, including Loblaw, Metro, and Sobeys. The purpose of this study is to determine the extent to which sustainable business practices are being discussed through social media postings. The findings demonstrate that the retailers include more content related to sustainable business practices on Instagram as compared to Facebook and LinkedIn. Additionally, the results demonstrate that two out of the three retailers within the study do not communicate their CSR initiatives in alignment with previous research that provides best practices for CSR communications. These results have valuable implications for grocery managers, public policy writers, and researchers.