Don’t worry, be fulfilled: Exploring employee experience with leadership and fulfillment in the Major Games context
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The purpose of this study is to explore the relationship between authentic leadership and workplace spirituality on the development of employees’ perceived workplace fulfillment in the Major Games context. Where Major Games organizational contexts are understood as unique, given their high velocity environments that are extremely susceptible to change (Parent, Olver, & Séguin, 2009), employees experience distinct stressors, including time constraints, role ambiguity, job insecurity, and work-life conflict. Given leader impact on employees’ perceived workplace fulfillment remains unknown (Parent et al., 2009), the preposition of this study is such that authentic leaders – said to positively influence employee attitudes, behaviours, and psychological wellbeing through prioritizing employees’ values and by winning employees’ trust and respect (Wang & Hsieh, 2013) – can positively respond to these unique stressors, thereby motivating employees to experience emotionally, spiritually, and intellectually engaging work, a beneficial outcome within this pressure-laden context. For this study, a qualitative research design with a phenomenographical method was applied with 20 Major Games’ employee participants, (i.e., employed from 2010 to present), who engaged in semi-structured interviews. Through open coding and thematic data analyses, the researcher discovered that it is through Major Games leaders applying characteristics of authentic leadership – including empowerment and social support – towards development of positive organizational cultures, Major Games employees may experience value congruence and sense of community (i.e., workplace spirituality), positively influencing the development of employees’ perceived workplace fulfillment in the Major Games industry.