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dc.contributor.authorRuiter, Sarah
dc.date.accessioned2013-04-11T19:18:55Z
dc.date.available2013-04-11T19:18:55Z
dc.date.issued2013-04-11
dc.identifier.urihttp://hdl.handle.net/10464/4288
dc.description.abstractThe purpose of this thesis was to explore whether there is change in organizational citizenship behaviours in community agency staff following agency adoption of a rights - based service philosophy. Four community agency support staff were interviewed to investigate how residential care providers in services for persons who have intellectual disabilities describe their voluntary job related behaviours following training about human rights. The major finding was that the participants were actively engaged in displaying civic virtue, courtesy, and altruism discretionary behaviours. There was evidence of a post rights training shift in communication patterns with support staff reporting that they used language that prom,oted and advocated for human rights, and reported increased communication exchanges among persons supported by the agency, support staff and managers. Participants also suggested that the individuals they support asserted their rights more frequently and they were more active in their own life choices following rights training.en_US
dc.subjectHuman rightsen_US
dc.subjectPeople with intellectual disabilitiesen_US
dc.subjectCommunity support staffen_US
dc.subjectRights-based service trainingen_US
dc.titleInvestigation of Changes in Prescribed and Voluntary Job Roles in Community Service Delivery for People who have Intellectual Disabilities after the Implementation of the 3 Rs; Rights, Respect and Responsibility Projecten_US
dc.degree.nameM.A. Applied Disability Studiesen_US
dc.degree.levelMastersen_US
dc.contributor.departmentCenter for Applied Disability Studiesen_US
dc.degree.disciplineFaculty of Social Sciencesen_US
dc.embargo.termsNoneen_US


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