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Exploring the Perceptions of Cultural Competence Among Personal Support Workers in an Ontario Long-Term Care Home: A Case Study

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dc.contributor.author Tayab, Aysha
dc.date.accessioned 2012-05-18T15:42:39Z
dc.date.available 2012-05-18T15:42:39Z
dc.date.issued 2012-05-18
dc.identifier.uri http://hdl.handle.net/10464/4013
dc.description.abstract Personal Support Workers (PSWs) spend a large amount of time with long-term care (LTC) home residents providing assistance with their activities of daily living. The s limited research on their perceptions of cultural competence presents the need to bridge this knowledge gap. The researcher conducted a qualitative case study at a LTC home in Ontario. Data were collected by conducting a policy document analysis, a key informant interview with the Director of Care (DOC), and two focus groups with PSWs. The five major overarching themes were: The Culture of the LTC Home, Provision of a Supportive Environment, Collaborative Team Approach to Care, Building a Relationship with the Residents, and Maintenance of Staff Morale. The findings illuminated the broad nature of culture, connections to person centered care, and the factors that facilitate or hinder PSWs’ culturally competent care. The ambiguous perception of cultural competence among PSWs suggests further research and education on cultural competence in LTC home settings. en_US
dc.language.iso eng en_US
dc.publisher Brock University en_US
dc.subject personal support workers en_US
dc.subject cultural competence en_US
dc.subject long-term care en_US
dc.title Exploring the Perceptions of Cultural Competence Among Personal Support Workers in an Ontario Long-Term Care Home: A Case Study en_US
dc.type Electronic Thesis or Dissertation en_US
dc.degree.name M.A. Applied Disability Studies en_US
dc.degree.level Masters en_US
dc.contributor.department Applied Health Sciences Program en_US
dc.degree.discipline Faculty of Applied Health Sciences en_US


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