Now showing items 1-2 of 2
When job dissatisfaction leads to customer-oriented citizenship behaviors
(Brock University, 2010-10-25)
This thesis places boundary conditions on the withdrawal model in the frontline setting of service organizations by considering continuance commitment and supervisory support as moderators of the relationship between ...
The metacognitive cue of fluency on taste perception
(Brock University, 2011-03-08)
The relative ease tha t a person experiences while performing cognitive operations, namely processing fluency, affects a broad range of judgments such as product evaluations. For example, an increase in fluency ...