Now showing items 66-67 of 67

  • When job dissatisfaction leads to customer-oriented citizenship behaviors 

    Boichuk, Jeffrey, P. (Brock University, 2010-10-25)
    This thesis places boundary conditions on the withdrawal model in the frontline setting of service organizations by considering continuance commitment and supervisory support as moderators of the relationship between ...
  • Y works : average hours worked and average salaries 

    Nicholls, Shane (Brock University, 2011-05-17)
    Generation Y is entering the workforce in large numbers and, because this generation holds different values than previous generations, accounting firms are having difficulty managing these new hires. I t is important ...